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CONDITIONS GENERALES DE VENTE

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  1. Le client renonce expressément à ses propres conditions générales de vente, même si celles-ci ont été établies postérieurement aux présentes conditions générales de vente. Pour être valable, toute dérogation doit être expressément convenue au préalable par écrit.
  2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Cana-Com reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Cana-Com will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. Si un paiement est toujours en souffrance plus de soixante (60) jours après la date d'échéance, Cana-Com reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Cana-Com become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Cana-Com in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. Cana-Com undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Cana-Com cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  6. In order for it to be admissible, Cana-Com must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. Toutes nos relations contractuelles seront régies exclusivement par Tunisia law.

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